lots of ranting, very little raving

I have a big problem with Austin's city college. To take a class, I had to bring in my college diplomas to be xeroxed to prove I didn't need to take an English and Math entrance exam. This was maybe three years ago. I was eventually allowed to register for the dance class I was taking for self-improvement. The next semester they wouldn't let me register again because they claimed I had to take the entrance exams. They had lost my records. Lovely. Eventually, after many, many calls to the registration office, I convinced someone to take the hold off my registration.

I 've been attempting to sign up for the same class again this week. First they said my address info was incomplete. So I filled out a form and faxed it with a copy of my driver's license. They took that hold off, and put another one on for an address change form, since I just moved. So I filled that out and faxed it.

An actual person called me to inform me that a driver's license was not a valid form of identification. Of course. Maybe a chewing gum wrapper with my name scribbled on it would work? Perhaps if my address was inscribed on dried yak hide that had been cured in the fireplace of a Tibetan monk under a vow of silence? No, I have to submit a copy of a lease, utility bill or property tax statement with my name on it to prove I live at the new address. But since my new address is my boyfriend's house, I don't have any of those things. So she tells me that it's fine, all I have to do is come in to the office, get another form, have my boyfriend fill it out and HAVE IT NOTARIZED, and return it to the office. This so I can take a freaking dance class for $50.

At this point I pretty much hung up on her, having decided that my brain was going to explode and start leaking out my ears if the conversation did not end quickly.

Anyone who's read Good Omens by Neil Gaiman would immediately recognize this as the work of Satan.

How does this school stay afloat? I've heard from teachers there that they routinely lose paychecks. One time I registered for my dance class, and got placed in Fencing. The teacher insisted that I had been in his class.

In stark contrast, the grad school I'm going to be attending has been helpful, friendly and incredibly easy to deal with. Maybe they offer a belly dance class. Or maybe I will.

*Update* - it seems there was an additional step I missed.
from ACC:

Heather, I believe you spoke to a staff member at our Northridge campus. Because you have an address hold on your record, we need to have documentation as to your current address. I'm sure it was explained to you that if you do not have a bill in your name at your current address, you could provide an Affidavit of Residential address which includes the form filled out and notarized by the owner of the property plus the property tax statement provided by the owner. The original form and property tax statement needs to be turned into any campus Admissions. We do not take faxes.

Admissions

ACC